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Frequent questions about product delivery conditions

Elements that are sent together with the order

Together with your order you will receive an invoice issued by CentralCasa Ltd., which proves your purchase. To receive the invoice you may indicate a different address from the one chosen for the delivery of the order.

Sending conditions

During the purchasing process, the site will inform you on the cost of transport and you will be able to validate your order or not.

Delivery date

For Continental Portugal and Islands: The deadline for the delivery of the material in stock is between 1 and 3 working days (for the Islands the delivery deadline may be up to 15 working days).
Deadline for delivery outside of Portugal: the deadline for the delivery of the material in stock is between 2 and 6 working days.

Delays and loss of merchandise in the delivery

In case of loss or theft of the product sent to the customer, the delivery deadline can be extended. If, after 5 working days from the expected date for the delivery of equipment, the customer has not yet received it, he must get in touch with EuroX10 as soon as possible, by e-mail info@eurox10.com, to explain the situation - we shall take the necessary measures for its resolution.
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